3c444 Privacy Policy
We take your privacy seriously. This policy explains what data we collect, how we use it, and the rights you have over your personal information.
Introduction
3c444 ("we", "us", "our") operates the online casino and sports betting platform at 3c444.pro. This Privacy Policy explains how we collect, use, store, and protect the personal data of users ("you", "your") who access or use our Platform. We are committed to handling your personal information with care, transparency, and in full accordance with applicable data protection principles.
This Privacy Policy applies to all users of 3c444, including visitors who browse the Platform without registering an account and registered players. By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, you should discontinue use of the Platform immediately. This policy should be read alongside our Terms and Conditions.
What Personal Data We Collect
Depending on how you interact with 3c444, we may collect the following categories of personal data:
How We Collect Your Data
We collect personal data through a number of channels and methods, all of which are described below:
- Directly from you: when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or update your account profile.
- Automatically: through cookies, log files, and similar tracking technologies when you access and navigate the Platform. This includes your IP address, device identifiers, and browsing behaviour on 3c444.
- From payment providers: when you initiate a transaction via bKash, Nagad, Rocket, Upay, or a bank transfer, the payment provider shares transaction confirmation data with us to process your deposit or withdrawal.
- From identity verification services: during KYC verification, we may use a third-party verification provider who will return a verification result and, where applicable, a copy of the documents you submitted.
How We Use Your Personal Data
3c444 uses the personal data we collect for the following purposes. We only use your data where we have a lawful basis to do so, as described in the section on legal basis below.
- To create and manage your account, verify your identity, and ensure the security of your account and the Platform as a whole.
- To process deposits and withdrawals, verify payment method ownership, and maintain accurate financial records as required for compliance purposes.
- To deliver the Platform's services to you, including providing access to games, processing bets and payouts, and maintaining your gaming history and account balance.
- To comply with legal and regulatory obligations, including anti-money laundering (AML) checks, fraud detection and prevention, and cooperation with law enforcement or regulatory bodies where required by law.
- To communicate with you about your account, including sending transaction confirmations, security alerts, and responses to support enquiries. We may also send you promotional communications if you have opted in to receive them.
- To support responsible gaming by monitoring gaming patterns, identifying signs of problem gambling, and applying self-exclusion, deposit limit, or session time-out restrictions where requested or required.
Legal Basis for Processing
We process your personal data only where we have a valid legal basis. The legal bases we rely on are:
- Contractual necessity: processing required to fulfil our contract with you — for example, operating your account, processing transactions, and delivering game services.
- Legal obligation: processing necessary to comply with applicable laws, including AML regulations, age verification requirements, and fraud prevention obligations.
- Legitimate interests: processing for purposes such as fraud detection, Platform security, improving our services, and responsible gaming monitoring — where these interests are not overridden by your rights and interests.
- Consent: where you have given us specific consent — for example, to send you promotional emails or SMS messages. You may withdraw consent at any time by contacting [email protected] or updating your account notification preferences.
Sharing Your Personal Data
3c444 does not sell your personal data to third parties. We share your data only in the specific, limited circumstances described below.
We may share your data with:
- Payment service providers (such as bKash, Nagad, Rocket, Upay, and banking partners) solely for the purpose of processing your deposit and withdrawal transactions.
- Identity verification and KYC service providers who assist us in verifying the identity and age of new and existing account holders.
- Game providers and software suppliers (such as Pragmatic Play and Evolution Gaming) who require session data to operate the games you play on the Platform.
- Law enforcement authorities, regulatory bodies, or courts where we are required by law to disclose your data, or where disclosure is necessary to prevent fraud or protect the safety of our users.
Cookies and Tracking Technologies
3c444 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and improve your experience. We use the following types of cookies:
- Essential cookies: required for the Platform to function correctly. These include session authentication cookies that keep you logged in and security cookies that protect your account. Essential cookies cannot be disabled without breaking the Platform.
- Functional cookies: used to remember your preferences such as language settings and display options, so you do not need to re-enter them each time you visit the Platform.
- Analytics cookies: help us understand how users interact with the Platform, which pages are visited most frequently, and where users encounter difficulties. This data is used in aggregated, anonymised form to improve the Platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the Platform. Your browser's help documentation will explain how to manage cookie settings for your specific browser.
Data Retention
3c444 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. In practice, this means we apply the following retention periods: account data (including identity, contact, and financial data) is retained for a minimum of five years from the date of account closure, to comply with anti-money laundering record-keeping obligations. Transaction records are retained for the same five-year minimum period. Usage and technical data collected via cookies and logs is retained for up to twelve months from the date of collection, after which it is anonymised or deleted.
When personal data is no longer required and the applicable retention period has expired, 3c444 will securely delete or anonymise that data so it can no longer be attributed to an identifiable individual. You may request early deletion of certain data categories by contacting our support team, though we may not always be able to comply where retention is required by law.
Data Security
3c444 implements technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include 256-bit SSL encryption for all data transmitted between your device and our servers, hashed and salted password storage, rate-limited login to prevent brute-force attacks, SMS-based two-factor authentication for new device logins, and continuous automated monitoring for suspicious account activity.
While we apply industry-standard security practices, no system is completely immune to risk. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 3c444 will notify affected users without undue delay and will take all reasonable steps to mitigate the impact of the breach. You play an important role in your own data security — please use a strong, unique password for your 3c444 account and never share your login credentials with anyone.
Your Data Protection Rights
You have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable period.
To exercise any of the rights listed above, please email us at [email protected] with the subject line "Data Rights Request" and a description of your request. We will acknowledge your request within two business days and respond in full within thirty calendar days. We may need to verify your identity before processing certain requests.
Children's Privacy
3c444 is strictly for adults aged 21 and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. If you are a parent or guardian and believe that your child has registered an account or provided personal data to 3c444, please contact us immediately at [email protected]. Upon verification, we will promptly delete the account and all associated personal data. Age verification checks are applied at registration and may be applied again at any point during a player's use of the Platform.
Changes to This Privacy Policy
3c444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where reasonably practicable, notify registered users by email or via an in-platform notification. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after any changes take effect constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to our support team. We are committed to resolving all data-related queries promptly and transparently.
Email us at: [email protected]